88bet casino Casino & Sportsbook Data Care

This page describes what we collect when you use 88bet casino and how we keep that data protected. We process your personal information to deliver sports betting, casino tables, slot games, and account management services. Our approach to data handling reflects our commitment to transparency and your control over your information.

When you register with 88bet casino, deposit funds via DANA, e-wallet, or mobile bankingor place a wager on Liga 1 or Champions League matches, we record transaction details, device information, and account activity. We do not sell your data to advertisers. Instead, we use it to verify your identity, process withdrawals, detect fraud, and comply with local regulations in jurisdictions where 88bet casino operates—including Jakarta, Surabaya, and Bandung.

What We Collect and Why

We at 88bet casino collect several categories of information to operate securely and legally. Your email address and mobile phone number are required to create an account and receive withdrawal notifications. Your full legal name, date of birth, and identification number (KTP) are collected during Know Your Customer (KYC) verification, which we undertake to comply with anti-money-laundering rules in supported jurisdictions.

We record your betting history, casino session logs, and payment transactions to manage your account balance, calculate cashback mechanics, and honour referral tier progression. Device identifiers, IP addresses, and browser fingerprints help us detect multiple accounts and prevent fraud. When you contact our support team, we store your messages and any disputes you report.

Account data

Email, phone, name, date of birth, address, identification documents

Transaction data

Deposits, withdrawals, bet slips, casino play history, cashback records

Device data

IP address, device model, operating system, browser type, session duration

Support data

Chat logs, complaint tickets, payment dispute details

Cookies and Tracking

We use cookies to maintain your login session and remember your language preference. Cookies also track which sports events or slot games you view, so we can suggest related markets—for instance, if you frequently bet on Piala AFF matches, we may highlight upcoming AFF Cup fixtures in your dashboard. These are first-party cookies stored on our domain only; we do not permit third-party ad networks to place tracking pixels on 88bet casino.

Third-Party Processors

We at 88bet casino contract with payment processors (such as Mandiri, e-wallet, and mobile banking bank partners) to handle deposits and withdrawals. These processors may be located outside Indonesia and are bound by our data-processing agreements. Live-dealer game studios partner with us to stream blackjack, roulette, and Dragon Tiger tables; they receive your user ID but not your payment details. Our web-hosting provider stores encrypted backups of all account data in secure data centres. We do not share your personal information with marketing agencies, sports leagues (Liga 1, Piala Indonesia), or betting syndicates.

Our Data Protection Commitment

We at 88bet casino encrypt all account passwords and payment information using industry-standard TLS protocols. Two-factor authentication is available for all registered accounts, and we strongly encourage you to enable it. When you reset your password, we send a verification link to your registered email; that link expires after subject to verification. Our servers perform daily backups and store copies in geographically separate locations to prevent loss.

We retain transaction records for seven years to satisfy regulatory requirements in the jurisdictions where 88bet casino is accessible. Promotional data—such as your referral code or tier status—is kept for the duration of your account. If you close your account, we anonymise your profile but retain transaction logs for compliance. We do not retain payment card details after a transaction; we use tokenised references instead.

Our policy is updated annually or when local law changes. When we collect new categories of data or change how we use existing data, we notify you by email at least 30 days in advance. If you have questions about how we handle your information, contact our support team—available during business hours in all supported jurisdictions, including Medan, Semarang, and other cities where 88bet casino operates under applicable regulation.